Shipping policy
Fulfillment Location
Orders are fulfilled through our logistics network, including our Korea fulfillment center and regional fulfillment partners.
Main Fulfillment Center
Deokgye Logistics Center
38, Greengongdan-ro, Yangsan-si, Gyeongsangnam-do 50539
Republic of Korea
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
Once shipped, tracking information will be provided via email.
Shipping Regions & Rates
South Korea
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Standard Shipping: ₩2,500
Free for orders over ₩30,000
Estimated delivery: 2–3 business days -
Express Shipping: ₩2,500 (Orders before 2 PM weekdays)
Free for orders over ₩50,000
Estimated delivery: 1–2 business days
Orders within South Korea are delivered by our local logistics partners.
Japan
Orders shipped to the following countries are fulfilled through our cross-border fulfillment partners:
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Standard Shipping: ¥880
Free for orders over ¥12,000
Estimated delivery: 5–8 business days
United States
Orders shipped to the United States are fulfilled through our regional fulfillment network.
-
Standard Shipping: $6.95
Free for orders over $80.00
Estimated delivery: 3–5 business days -
Express Shipping: $19.95
Free for orders over $100.00
Estimated delivery: 2–3 business days
United Kingdom
Orders shipped to the United Kingdom are fulfilled by our local logistics partner.
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Standard Shipping: £4.50
Free for orders over £50
Estimated delivery: 3–5 business days -
Express Shipping: £8.99
Free for orders over £60
Estimated delivery: 1–2 business days
€ Countries
Orders shipped to the following countries are fulfilled through our cross-border fulfillment partners:
Austria, Belgium, Croatia, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, and Spain.
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Standard Shipping: €13
Free for orders over €120
Estimated delivery: 9–14 business days -
Express Shipping: €15 (EMS)
Free for orders over €140
Estimated delivery: 5–7 business days
Customs, Duties & Taxes
Import duties and taxes are included. However, additional local processing fees may apply depending on your destination country.
Any applicable charges are displayed at checkout when available and are the responsibility of the customer unless otherwise stated.
Delivery Delays
Delivery times are estimates only and may vary due to customs clearance, local courier operations, weather conditions, public holidays, or peak seasons.
We are not responsible for delays caused by circumstances beyond our reasonable control.
Lost or Damaged Packages
If your order is lost or arrives damaged, please contact our customer support team as soon as possible.
We will investigate the issue with the shipping carrier and provide an appropriate resolution where applicable.
Shipping Policy Updates
Shipping rates, delivery estimates, available shipping methods, and fulfillment partners are subject to change without prior notice.